Last Updated: May 21, 2025

Welcome to Crash Relief Solutions! These Terms of Service ("Terms") govern your access to and use of the website crashreliefsolutions.com (the "Site") and the services offered by Crash Relief Solutions ("we," "us," or "our"), a DBA of FYA management & Marketing Firm LLC.

Please read these Terms carefully. By accessing or using our Site and services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not access or use our Site or services.

1. Acceptance of Terms

By using the Site and/or services provided by Crash Relief Solutions, you signify your unconditional acceptance of these Terms of Service. If you do not agree to any of these terms, please do not use this Site or our services.

2. Description of Services

Crash Relief Solutions offers information, resources, and referral services designed to assist individuals who have been involved in or affected by vehicle accidents or similar incidents. Our services may include, but are not limited to:

• Providing general information and educational content related to post-accident procedures and considerations.

• Offering tools and resources to help users organize information.

• Connecting users with third-party service providers who may offer relevant assistance (e.g., repair shops, support services).

You acknowledge that Crash Relief Solutions facilitates access to information and resources and does not directly provide the end services offered by third parties.

3. Disclaimer (Important for "Relief Solutions")

Crash Relief Solutions provides informational and referral services only. We are not a substitute for professional advice or emergency services.

• Not Legal Advice: The content and services provided by Crash Relief Solutions are for informational purposes only and do not constitute legal advice. We are not a law firm, and our employees are not acting as your attorney. You should consult with a qualified legal professional for advice regarding your specific situation.

• Not Medical Advice: We do not offer medical advice or diagnosis. Any health-related information on our Site is for general informational purposes only. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on this Site.

• Not Emergency Services: Crash Relief Solutions is not an emergency service. In the event of an emergency, please dial 911 or your local emergency number immediately. Our services are not designed to assist in urgent, life-threatening situations.

• Not Insurance Services: We do not provide insurance services or advice. Consult with a qualified insurance professional for matters related to insurance coverage and claims.

• No Guarantees: While we strive to provide helpful and accurate information and connect you with reputable resources, we make no guarantees regarding the outcomes of any referrals or the quality of services provided by third parties. Your engagement with any third-party provider is solely at your own risk.

4. User Responsibilities and Conduct

You agree to use the Site and services only for lawful purposes and in accordance with these Terms. You agree not to:

• Use the Site or services in any way that violates any applicable federal, state, local, or international law or regulation.

• Engage in any conduct that is fraudulent, deceptive, or misleading.

• Use the Site or services to transmit any unsolicited or unauthorized advertising or promotional materials, including any "junk mail," "chain letter," "spam," or any other similar solicitation.

• Impersonate or attempt to impersonate Crash Relief Solutions, an FYA management & Marketing Firm LLC employee, another user, or any other person or entity.

• Engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Site or services, or which, as determined by us, may harm Crash Relief Solutions or users of the Site or services, or expose them to liability.

• Use any robot, spider, or other automatic device, process, or means to access the Site for any purpose, including monitoring or copying any of the material on the Site.

• Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.

• Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Site, the server on which the Site is stored, or any server, computer, or database connected to the Site.

5. Intellectual Property

The Site and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by FYA management & Marketing Firm LLC, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

The names "Crash Relief Solutions," "FYA management & Marketing Firm LLC," our logos, and all related names, logos, product and service names, designs, and slogans are trademarks of FYA management & Marketing Firm LLC or its affiliates or licensors. You must not use such marks without the prior written permission of FYA management & Marketing Firm LLC. All other names, logos, product and service names, designs, and slogans on this Site are the trademarks of their respective owners.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site and services for your personal, non-commercial use only.

6. Disclaimers and Limitation of Liability

Disclaimers: YOUR USE OF THE SITE AND SERVICES IS AT YOUR SOLE RISK. THE SITE AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. CRASH RELIEF SOLUTIONS (AND FYA MANAGEMENT & MARKETING FIRM LLC) EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE MAKE NO WARRANTY THAT (I) THE SITE OR SERVICES WILL MEET YOUR REQUIREMENTS, (II) THE SITE OR SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (III) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE SITE OR SERVICES WILL BE ACCURATE OR RELIABLE, OR (IV) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE SITE OR SERVICES WILL MEET YOUR EXPECTATIONS.

Limitation of Liability: TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CRASH RELIEF SOLUTIONS, FYA MANAGEMENT & MARKETING FIRM LLC, THEIR AFFILIATES, OR THEIR LICENSORS, SERVICE PROVIDERS, EMPLOYEES, AGENTS, OFFICERS, OR DIRECTORS BE LIABLE FOR DAMAGES OF ANY KIND, UNDER ANY LEGAL THEORY, ARISING OUT OF OR IN CONNECTION WITH YOUR USE, OR INABILITY TO USE, THE SITE, ANY WEBSITES LINKED TO IT, ANY CONTENT ON THE SITE, OR SUCH OTHER WEBSITES, OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE SITE OR SUCH OTHER WEBSITES, INCLUDING ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO, PERSONAL INJURY, PAIN AND SUFFERING, EMOTIONAL DISTRESS, LOSS OF REVENUE, LOSS OF PROFITS, LOSS OF BUSINESS OR ANTICIPATED SAVINGS, LOSS OF USE, LOSS OF GOODWILL, LOSS OF DATA, AND WHETHER CAUSED BY TORT (INCLUDING NEGLIGENCE), BREACH OF CONTRACT, OR OTHERWISE, EVEN IF FORESEEABLE.

THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

7. Third-Party Links/Services

The Site may contain links to third-party websites or services that are not owned or controlled by Crash Relief Solutions. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that Crash Relief Solutions and FYA management & Marketing Firm LLC shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods, or services available on or through any such websites or services. We strongly advise you to read the terms and conditions and privacy policies of any third-party websites or services that you visit.

8. Communication Consent (Including SMS)

By providing your contact information, including your phone number, to Crash Relief Solutions, you consent to receive communications from us. These communications may be made via email, telephone calls, and SMS (text messages).

• SMS Consent: If you specifically opt-in to receive SMS messages from us, you agree to receive text messages related to our services, such as updates, reminders, requested information, and other service-related communications.

• Opt-Out: You can opt-out of receiving promotional emails by following the unsubscribe instructions in those emails. You can opt-out of SMS messages at any time by replying "STOP" to any message you receive from us. You may also contact us directly to withdraw your consent for any communication.

• Message and Data Rates: Please be aware that message and data rates may apply to any SMS messages sent or received. Check with your mobile carrier for details on your specific plan.

Your consent to receive communications is not a condition of purchasing any goods or services, unless specifically required for the provision of those services (e.g., SMS for verification).

9. Account Closure/Termination

We may terminate or suspend your access to our Site and services immediately, without prior notice or liability, for any reason whatsoever, including without limitation if you breach these Terms.

You may discontinue your use of the Site and services at any time. If you have created an account (if applicable), you may request its deletion by contacting us.

Upon termination, your right to use the Site and services will immediately cease. All provisions of the Terms which by their nature should survive termination shall survive termination, including, without limitation, ownership provisions, warranty disclaimers, indemnity, and limitations of liability.

10. Governing Law and Dispute Resolution

These Terms shall be governed and construed in accordance with the laws of the State of Florida, United States, without regard to its conflict of law provisions.

Any dispute, claim, or controversy arising out of or relating to these Terms or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by arbitration in Clermont, Florida before one arbitrator. The arbitration shall be administered by the American Arbitration Association (AAA) pursuant to its Consumer Arbitration Rules. Judgment on the Award may be entered in any court having jurisdiction. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

YOU AND CRASH RELIEF SOLUTIONS AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.

11. Changes to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

By continuing to access or use our Site or services after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Site or services. We will update the "Last Updated" date at the top of these Terms when changes are made.

12. Contact Information

If you have any questions about these Terms of Service, please contact us:

FYA management & Marketing Firm LLC

403 S Kirkman Rd B Orlando, FL 32811

info@crashreliefsolutions.com

13. Business Identification

The website crashreliefsolutions.com and the services described herein are provided by Crash Relief Solutions, which is a DBA (Doing Business As) of FYA management & Marketing Firm LLC. All references to "Crash Relief Solutions," "we," "us," or "our" in these Terms refer to FYA management & Marketing Firm LLC.